Account

If Haven was included with your home inspection, you'll receive an invite by email after your inspection is complete. Follow the link to set up your account.

You can reach Haven support through the Help section of your account when you're logged in or by emailing us. Our team typically responds within one business day. For urgent issues close to a move date, call us at (888) 316-9933 for the fastest response.

Your Haven account stays active after move-in. The focus shifts from pre-move logistics to ongoing homeownership — things like maintenance reminders and recalls. You don't need to do anything; Haven just keeps working with you as your needs change over time.